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Thanks for the positive feedback. We would like suggestions regarding additions to the blog section. If you want us to cover any topic in detail, let us know. We will cover that topic in our blog section.

We have prepared our FAQ, with the aim of covering as many Frequently Asked Questions as we could. We plan to add extensively to the FAQs, as and when we get appropriate ideas and suggestions. Therefore, we would like suggestions regarding additions to the FAQ section! If you ever had that one...

According the online presence map on our website, those areas are unfortunately, not serviced at the moment. Excitel | Home You should still, however, fill the online registration form, or call our sales team at our toll-free number (1-800-419-0616) to confirm service availability.

Hi Kapil. No need to get disheartened, although I understand your situation. Situation such as these arise sometimes due to problems in the local network, which is serviced by your LCO. The right thing to do in such situations is to, first and foremost, create a ticket using either the...

Hi Venkat. Issues such as those are taken seriously. We are trying to understand the underlying reasons due to which such situations arise. Therefore, I would like to request you to send your contact details (name, the phone number you contacted from, address etc) to community@excitel.com OR...

Tele2 Speedtest Service

Thanks for the feedback! We're glad to know that our customers are happy with the services that we are providing. We have been receiving coverage requests from all parts of the country, and, we're glad to see the response that we are getting from several, diverse regions. We will evaluate our...

This is an important day to remember - because this is the FIRST TIME in India, that a truly unlimited (NO FUPs) 100 Mbps plan goes under thousand rupees! We started with a 4 Mbps base package. It was upgraded to 5 Mbps, then, to 10 Mbps and subsequently, to 20 Mbps. Keeping in line with...

We had initially started out with 4 Mbps, which was increased to 5 Mbps => 10 Mbps and finally, 20 Mbps, which it is currently, as far as the base package is concerned. We have been regularly updating our plans in the past and we would continue the same in the future, as well. :)

No. We work on establishing our peering technology to work with various platforms, individually. For the two specific platforms that you asked about, i.e. Amazon Prime and Vimeo ... we don't have peering established with those platforms, as of yet. However, adding new platforms to our peering...

Good News! We now have our peering technology setup to work with another platform ... Netflix! This would be a great news, since it provides for a fast and smooth experience with regards to watching tv shows, movies and the like in the highest quality provided by Netflix, and, with the added...

Good news! We already had an android app, but now we have an official app counterpart for iOS as well! Users can make use of our mobile apps to (1) Report connectivity issues (2) Create and Manage tickets (removes the requirement to call us to get a ticket created for your issue) (3) Change...

Thanks for the detailed feedback. We are focusing heavily on improving the stability of the internet connections of our users. I feel this is the most important aspect, since we're not just focusing on expansion, alone, but also on the quality of the connection, as perceived by the customer...

We are looking to expand to tens of cities in the next few years. Exact plans would be announced from time to time. We're delighted to see the responses of satisfied customers like you. Focusing on improving and upgrading our services is something we're working hard on, to ensure that we see...

You can refer to our newly revamped, online presence map, which can be found on the homepage of our website: Excitel | Hom That should give a rough idea of the areas that we service in Delhi as well as Hyderabad. Since we have just recently launched our services in Hyderabad, we're expanding at...

Hi, I'm here to officially represent Excitel Broadband Pvt. Ltd., a growing ISP in Delhi-NCR and Hyderabad. We vehemently oppose the idea of a fair usage policy (FUP) and based completely on redundant fiber backbone we provide symmetrical connections (as opposed to the ADSL/DOCSIS connections...