Unable to create new folder in Windows 7

Discussion in 'Software Q&A' started by ghantaukay, Mar 11, 2012.

  1. ghantaukay

    ghantaukay New Member

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    I have Windows 7. When I try to create a new folder and right click on the desktop I get a yellow triangle with an exclamation mark and the message : Unable to create the folder 'new folder' The system cannot find the file specified. What do I do now?
     
  2. thetechfreak

    thetechfreak .

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  3. Kev.Ved

    Kev.Ved Member

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    Try Windows repair. If not, then uninstall & re-install the OS.
     
  4. digitalage

    digitalage java is fun.

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    Virus for sure...
     
  5. sam

    sam Forum Moderator Staff Member

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    virus has removed permission or at least done something with virus. do a bootscan with avast & emsisoft antimalware.
     
  6. dashing.sujay

    dashing.sujay Moving Staff Member

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    As others have said, it seems like virus infection. If you can boot into safe mode and run sfc /scannow. Then try creating a new folder.
     
  7. OP
    ghantaukay

    ghantaukay New Member

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    I tried safe mode and am able to create folders there but not in normal mode. I scanned my pc using Norton antivirus and also tried sfc/scannow.Yet i am unable to create folders in normal mode in the desktop.When I try to create folders elsewhere (in other drives) I am able to do so. It is only in the desktop that I am unable to create folders. And if you say it is a virus then what precautions should I take and what should I do further to rectify the problem? I am using a licensed Norton 360 software that has worked wonderfully so far and has protected my pc from virus and malware for the past 3 years. This is the first time I am getting a problem.
     
  8. dashing.sujay

    dashing.sujay Moving Staff Member

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    It doesn't seems that your PC is infected with virus. Do one thing. Create a new account and try creating a folder. It should most probably work. If it does, delete the current account by keeping the files.
     
  9. sam

    sam Forum Moderator Staff Member

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    scan PC using Emsisoft Antimalware. though as you have said folder is not being created only in desktop, it mayn't be any virus problem. more like some registry keys being edited.
     

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