Panasonic TH-49CX400DX UHD TV not playing 4K videos over USB

chimera201

Wise Old Owl
I'm running a USB 3.0 pen drive. It detects all files, but when I try to play it says "Unsupported"

Do you have an external HDD to test with?
Looks like there is no user manual download link for this particular model. Did it come with a user manual? If so check for supported video codecs in it.
 

whitestar_999

Super Moderator
Staff member
Then something is wrong with either codec or container setting used by the converter.Have you tried some standard 4k demo clips like below?
Demo UHD-3D - Ultra-HD / 4K / HDR / 3D
 
OP
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Ojasvi Srivastava

Broken In
Do you have an external HDD to test with?
Looks like there is no user manual download link for this particular model. Did it come with a user manual? If so check for supported video codecs in it.
I'll try an external HDD but it doesn't require any additional power source. So will it make any difference? I'll try and update. The manual doesn't say anything about codecs.
 
OP
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Ojasvi Srivastava

Broken In
Then something is wrong with either codec or container setting used by the converter.Have you tried some standard 4k demo clips like below?
Demo UHD-3D - Ultra-HD / 4K / HDR / 3D
Yes I've been trying to play clips downloaded from that source only. I've tried mp4 (Panasonic Lumix Demo & SpaceX launch footage) and encm (Mad Max) so far. Will try mkv now.
 

chimera201

Wise Old Owl
Really have to see the official codec support for that model. There must be something in the manual. All TV manuals state the supported codecs. If not that TV seems to be sketchy. Best thing to do would be to ask Panasonic themselves.
 

whitestar_999

Super Moderator
Staff member
Just remembered something,just because a TV is 4k doesn't necessarily mean that it can play 4k files via usb.Every TV has different limits regarding USB playback.I found these manuals for 2 different panasonic professional led tv(one is UHD) & neither of them supports 4k video playback over usb.
*panasonic.net/cns/prodisplays/download/pdf/instructions/TH-55_49_42AF1U_W_Eng.pdf
*panasonic.net/cns/prodisplays/download/pdf/instructions/TH-LFE8U_E_manual_en.pdf
Codec Maximum resolution
MPEG4VISUAL 480@30fps
MPEG4AVC 1080@30fps, High Profile
VC-1 Advanced 1080@30fps
VC-1 Simple & Main 1080@30fps

Also as per product page TH-49CX400DX LED LCD TV - Panasonic India it says 4k only supported through hdmi.
upload_2017-6-28_11-26-46.png


So my conclusion is that this model does not support 4k playback over usb.
 
OP
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Ojasvi Srivastava

Broken In
Just remembered something,just because a TV is 4k doesn't necessarily mean that it can play 4k files via usb.Every TV has different limits regarding USB playback.I found these manuals for 2 different panasonic professional led tv(one is UHD) & neither of them supports 4k video playback over usb.
*panasonic.net/cns/prodisplays/download/pdf/instructions/TH-55_49_42AF1U_W_Eng.pdf
*panasonic.net/cns/prodisplays/download/pdf/instructions/TH-LFE8U_E_manual_en.pdf


Also as per product page TH-49CX400DX LED LCD TV - Panasonic India it says 4k only supported through hdmi.
View attachment 16918

So my conclusion is that this model does not support 4k playback over usb.
Darn it. How did I miss that. Thanks a lot. So now I guess I have two options:
1. Get a GPU that supports 4K over HDMI or display port. If its the latter I'll have to use a display port to HDMI adapter, which is very had to come by and also kinda expensive (for an adapter)
2. Get a media box capable of 4K over HDMI
Which one would you guys recommend? Watching 4K would not be a regular thing, just an occasional movie or two. So I don't really want to invest a lot.
 
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