[Praise] Corsair 300R Side Window Panel Replacement and Grommets for 300R

Discussion in 'Service and RMA watch' started by bssunilreddy, Sep 21, 2013.

  1. bssunilreddy

    bssunilreddy Super Moderator Staff Member

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    Hai,

    I have requested for Corsair 300R Window Side Panel with some Grommets for 300R from Corsair USA. They raised a Ticket and asked me to send a copy of my Cabinet's Invoice as proof of my Purchase. I sent them as requested by them. Then on the very same day they have sent me confirmation of request for Windows Side Panel and Grommets which will be sent as a courtesy from them. They also said that I need not send them the replacement panel as a matter of fact. But if I want to send them that panel I need to send them to an address specified by them.
    But here's the twist of the whole story. I even requested the same replacement from Corsair India and they told me wait until Monday,23rd,Sep,2013 for their reply. See the promptness of Corsair USA when compared to our's guys. I really appreciate Corsair USA on their part for their Prompt reply.

    Reason for Replacement: Incompatibility of my Side panel with Corsair 300R as it is dented on the edges.
    Rating for Corsair USA: 10/10
     
  2. ReVo_007

    ReVo_007 New Member

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    Agreed. I had a similar damaged side panel which was replaced by the shop but they didnt provide me with a usb 3 to usb2 converter. Went to corsair USA support forum then opened a ticket and got the missing converter in 3 days :) . Procedure was same as yours, so yes the extra buck spent on corsair is really worth it :).
     
  3. harshilsharma63

    harshilsharma63 DIY FTW!

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    Additionally, Corsair's support forum is really very helpful, especially the guy named 'RAMguy'.
     
  4. OP
    bssunilreddy

    bssunilreddy Super Moderator Staff Member

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    Just received Corsair 300R Window Side-Panel & Corsair 600T Grommet Kit from Corsair USA based in Hong Kong.

    I am gonna fit the window to my existing 300R case and also fit the 600T grommets to it to finish my cable management...
     

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